File these, perhaps, under "Miscellaneous":
- Have a Welcome Letter.
- Directors’ names
- Management name/number
- Meeting information
- Where to send $$
- Special restrictions
- Where to call for a committee assignment
2. Co-Opt the Complainers.
- “Co-opt”: 1. To add to a group. 2. To appoint as an associate. 3. To persuade or lure (an opponent) to join one’s own system, party.
3. Use Postcard Proxies. (Avery #5389)
4. Know the Definition of “Majority” in Your Documents.
- Majority of those present and voting;
- Majority of those present;
- Majority of all unit owners?
5. Never Disregard a Disability Claim.
- The Association has a duty either to accommodate or to investigate but it should not ignore.
6. Never Write or E-mail What You Don’t Want to Appear in Public.
7. Have Enforcement Policies For Collecting Assessments.
- This is a business and collections should follow a policy for everyone: It’s not personal.
8. Sign in Your Official (not your personal) Capacity.
- “Dream Acres Condominium Association, Inc.
"Johnnie Cochrane, President”
9. Have Association Distribute Disclosure Materials to Buyers (and Get Receipt.)
- You may charge for the actual cost.
10. Air Controversial and Difficult Issues with Membership – Even When You Don’t Have To.